Global Privacy Compliance & Cross-Border Data Stewardship

What the Capability Is

Jeeva AI maintains a cohesive framework that governs the entire life-cycle of personal information—from initial ingestion through encryption, regional storage, lawful transfer, retention, and certified deletion. The framework harmonises EU-GDPR, UK-GDPR, CCPA, sector regulations and emerging AI-specific statutes by embedding legal requirements directly into data schemas, API contracts and operational run-books.

Why It Matters

Enterprise buyers must ensure that every new vendor can withstand regulatory scrutiny in multiple jurisdictions, demonstrate auditable control of personal data and react swiftly to subject-rights requests or breach disclosures. A platform that bakes compliance into its core reduces legal exposure, accelerates vendor onboarding and eliminates the hidden engineering costs of bolting privacy on after deployment.

Data Classification & Purpose Limitation

At the moment a record enters the platform it is automatically tagged as Public, Internal, Customer-Confidential or Company-Confidential according to the same taxonomy used across asset management and incident response. Each tag carries a predefined retention window and processing purpose. Micro-services consult the classification before writing to storage, ensuring—without developer discretion—that analytics pipelines never ingest fields earmarked for operational use only. Quarterly risk-management cycles review these tags against evolving regulations; updates propagate through a single configuration file that redeploys with the next build, keeping classifications aligned organisation-wide.

Encryption & Key Segregation

All personal data in transit travels under TLS 1.2+; at rest it is protected by tenant-specific AES-256 keys held in a managed KMS hierarchy. Key material rotates annually and immediately after any privileged-role change. Sensitive backup snapshots replicate to a secondary region only after server-side re-encryption with region-local keys, satisfying Schrems-II style localisation concerns even during fail-over testing.

Lawful Basis Registry & Consent Signals

Processing activities map to one of the GDPR’s lawful bases—most outreach flows under contractual necessity, enrichment under legitimate interest with balancing tests, optional tracking under explicit consent. The mapping lives in a registry consumed by the policy engine; if a user opts out, the engine blocks any sequence that relies on consent and triggers an anonymisation cascade through downstream stores.

Transfer Impact Assessments & Safeguards

Primary data for EU and UK tenants resides inside respective AWS regions covered by adequacy decisions. Standard Contractual Clauses and the UK International Data Transfer Agreement are pre-executed for contingency; their legal citations are stored in the transfer registry. Before data ever moves to a third-country processor, an automated routine assembles a Transfer Impact Assessment: jurisdictional surveillance laws, redress mechanisms, supplementary encryption measures, access-control posture. High-risk results require a senior-leadership sign-off captured in the change-management log.

Data-Subject Rights Workflow

A self-service privacy portal lets individuals request access, rectification or erasure. Submissions enter a designated queue where identity is verified; backend jobs collate every relevant record—including email logs, enrichment payloads and CRM replicas—into a single export bundle. When deletion is requested, the job issues tombstones across live stores, erases cached enrichments, queues purge events for nightly backup pruning, and pushes confirmation to the requester. All steps write immutable entries into the audit ledger, producing a verifiable chain for authority inspections.

Breach Notification & Incident Synchronisation

If monitoring detects unauthorised disclosure of personal data, the incident-response playbook mandates stakeholder notification in under seventy-two hours. The breach timeline, containment actions and remediation artefacts are assembled from the same cryptographically sealed log stream used for operational events, ensuring evidentiary integrity. Once the root cause is eradicated, the disaster-recovery rehearsal for that scenario becomes a new tabletop exercise, and findings roll directly into the next quarterly security training.

Continuous Validation & External Assurance

Annual penetration tests include privacy-by-design audits; scenarios probe for excessive data exposure, unlawful profiling and model-training leakage. Results feed the vulnerability-management queue with the same priority as classic CVEs. An accredited auditor reviews controls each year to renew SOC 2 and ISO 27001 attestations, and the resulting reports are published in the trust portal for customers’ risk teams.

Outcome

The result is a data environment where every byte is tracked, protected, move-controlled and—when required—irreversibly forgotten. Enterprises inherit automatic alignment with strict regional statutes while gaining the freedom to expand globally, confident that their outreach AI respects both the spirit and the letter of modern privacy regulation.