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Service Outage
July 30, 2025
Start: 8:07 AM PDT
End: 8:33 AM PDT
Duration: ~25 minutes
Users were unable to log in or access the Jeeva platform due to an unexpected error after a production deployment. The engineering team identified the cause and restored service promptly. No customer data was lost or compromised.
The system was restored by 8:33 AM PDT. Additional deployment controls are being implemented to prevent future occurrences.