Jeeva AI, Inc.

Company Policy Packet

Jeeva AI, Inc.

Company Policy Packet

Overview:

The management of Jeeva AI, Inc. has implemented the information security policies outlined in this document. Jeeva AI, Inc.’s management team deems these policies essential to ensure confidential information is protected. These policies set the direction, provide guidance, and demonstrate senior management support for the information security-related procedures across the organization. Violation of policies within this manual may lead to in disciplinary action, which including suspension or employment termination. Where illegal activities or theft of company property (physical or intellectual) are suspected, the company may, at their discretion, report such activities to the applicable authorities.

Overview:

The management of Jeeva AI, Inc. has implemented the information security policies outlined in this document. Jeeva AI, Inc.’s management team deems these policies essential to ensure confidential information is protected. These policies set the direction, provide guidance, and demonstrate senior management support for the information security-related procedures across the organization. Violation of policies within this manual may lead to in disciplinary action, which including suspension or employment termination. Where illegal activities or theft of company property (physical or intellectual) are suspected, the company may, at their discretion, report such activities to the applicable authorities.

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Jeeva AI Company Policies: Data Security, Compliance & Business Continuity in 2025

Jeeva AI Company Policies: Data Security, Compliance & Business Continuity in 2025

At Jeeva AI, we prioritize the security, privacy, and continuity of our services and your data. Our comprehensive company policies, updated for 2025, establish clear standards and procedures to ensure reliable, secure, and compliant operations for all our customers and stakeholders.


Overview of Jeeva AI Policies

Our policies provide a strong framework for:

  • Protecting sensitive data, including Personally Identifiable Information (PII)

  • Ensuring business continuity and disaster recovery

  • Enforcing strict security measures across systems and personnel

  • Managing risk and compliance in line with industry regulations

Senior leadership endorses these policies, reflecting our commitment to transparency, integrity, and accountability.


Data Protection & Privacy

Jeeva AI collects and processes data with full transparency and legal compliance. Our data protection policy ensures:

  • Fair, lawful data collection with data accuracy and up-to-date maintenance

  • Strict control to prevent unauthorized access internally and externally

  • Limited data retention consistent with contracts and regulatory requirements

  • Procedures for data modification, erasure, or correction upon user request

  • Transparent communication about data access and handling practices

We adhere to strong technical safeguards including encryption, access controls, frequent backups, and employee training to protect your information .


Disaster Recovery & Business Continuity

Preparedness is key to minimizing operational disruption. Our disaster recovery plan covers:

  • Defined protocols for identifying, assessing, and responding to disruptions including natural disasters and cyber incidents

  • Prioritized restoration of critical infrastructure and systems to ensure service availability

  • Annual testing and tabletop exercises to continually improve response effectiveness

  • Coordination with external vendors and clear notification chains for rapid incident management

  • Alternate worksite readiness to maintain operations remotely if necessary

Our business continuity plan supports sustained customer engagement, even during unexpected outages, with regular reviews and updates .


Information Security & Access Controls

We maintain rigorous security standards including:

  • Multi-factor authentication and complex password policies enforced across all employee accounts

  • Encryption of passwords and sensitive data both at rest and in transit

  • Role-based access control limiting data access to authorized personnel only

  • Comprehensive vulnerability management and patching programs

  • Mandatory secure coding training for development teams to mitigate risks

Employees and contractors acknowledge and comply with these policies as part of their onboarding and ongoing responsibilities, with disciplinary measures for violations to safeguard company and client data .


Acceptable Use and Responsible Disclosure

Jeeva AI's Acceptable Use Policy ensures appropriate use of company resources and protects against malicious or negligent behavior. Employees understand their role in maintaining a secure environment and are trained to recognize and report security incidents.

We also welcome responsible disclosure from external security researchers to identify and remediate vulnerabilities promptly, reinforcing our commitment to continuous security improvement .


Vendor Management and Risk Assessment

Our vendor management program includes:

  • Thorough business impact assessments for critical suppliers

  • Defined contingency and communication plans for vendor outages or disruptions

  • Continuous monitoring of vendor compliance with our security and continuity requirements

This ensures that all parts of our supply chain uphold the same high standards of security and reliability .



Why These Policies Matter to You

By rigorously implementing these policies, Jeeva AI delivers:

  • Trustworthy AI services with strong data privacy and protection

  • Resilient operations that minimize downtime and safeguard your workflows

  • Transparent governance that aligns with regulatory and industry best practices

  • Secure collaboration through vetted vendors and disciplined internal controls

These policies enable you to confidently leverage Jeeva AI’s agentic AI SDR platform for lead generation, enrichment, and multi-channel outreach without compromising on compliance or security.
If you have questions or want to learn more about our policies and compliance practices, please contact our operations team at susy@jeeva.ai