The Autonomous Workers Platform

One platform.
Digital Workers For Every Domain

A horizontal platform where teams can build, deploy, and govern persistent AI-powered digital workers across every department, secured by enterprise-grade identity and access controls and powered by a five-layer worker architecture.

ARCHITECTURE

The infrastructure layer
powering autonomous digital workers.

Digital workers aren’t static workflows. They perceive, reason, act, remember, and operate continuously with identity and context.

Workers aren’t workflows. They perceive, reason, act, remember, and operate with identity. Every Jeeva worker runs on a unified five-layer architecture built for autonomous systems across every domain.

The Five-Layer Worker Stack

L1 → L5 · Every worker, every domain

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L1 • PERCEPTION

Detect

Intent classification on inbound signals. Webhooks, tickets, alerts, schedules.

L2 • COGNITION

Reason

Builder agent designs, Worker agent executes. Plans, branches, self-heals.

L3 • ACTION

400+ Connectors

Execute

API connectors plus browser automation. Real systems, real changes.

L4 • MEMORY

Session history

Persistent memory

Learn

Session state plus durable knowledge. What separates workers from workflows.

L5 • GOVERNANCE

Trust

Every worker operates with identity, permissions, and full auditability.

FOUNDATIONAL CAPABILITIES

The primitives powering
every autonomous worker.

From parallel execution and durable memory to intelligent routing and

secure runtime environments, Jeeva provides the core infrastructure layer for persistent digital workers.

Workers aren’t workflows. They perceive, reason, act, remember, and operate with identity. Every Jeeva worker runs on a unified five-layer architecture built for autonomous systems across every domain.

Sub-Agent Parallelism

Digital workers break complex tasks into parallel sub-agents that execute simultaneously across research, reasoning, enrichment, and action layers to improve speed and throughput.

Parallel execution

Multi-agent runtime

Self-Heal

Digital workers detect failures, retry intelligently, recover missing context, and automatically re-route execution paths without requiring human intervention.

Semantic recovery

Retry policies

Context Compaction

Long conversations and workflows are compressed into structured memory layers so digital workers retain critical context without overwhelming model windows.

Persistent context

Memory optimization

LLM Router

Every task is dynamically routed to the most effective model based on reasoning depth, latency, speed, and cost requirements in real time.

Dynamic routing

Cost optimization

Agent Memory (.md) Files

Digital workers maintain durable markdown-based memory files containing instructions, learned context, operating procedures, and execution history across sessions.

Persistent memory

Runtime knowledge

Sandbox

Workers safely execute code, manipulate files, run calculations, and test actions inside isolated runtime environments before taking real-world actions.

Secure execution

Isolated runtime

Execution Plans / Briefs

Workers generate structured execution plans before acting, including objectives, reasoning steps, dependencies, approvals, and expected outcomes.

Planning layer

Structured execution

Scheduled Tasks (Cron)

Digital workers can operate continuously on recurring schedules to monitor systems, run workflows, generate reports, and execute daily operational tasks automatically.

Recurring workflows

Continuous operations

Visual Node Builder

Inspect, customize, and orchestrate worker behavior visually through a composable node-based execution layer with tools, conditions, memory, and approval logic.

Visual orchestration

Workflow control

Live across six domains

Workers running today.

Production-ready digital workers operating continuously across every business function.

Workers aren’t workflows. They perceive, reason, act, remember, and operate with identity. Every Jeeva worker runs on a unified five-layer architecture built for autonomous systems across every domain.

Support Resolution Worker

CUSTOMER SERVICE

Triages, investigates, and resolves tier-1 and tier-2 tickets autonomously. Escalates on policy thresholds.

8.4K

TASKS · 24H

72%

RESOLVE %

$0.06

AVG COST

IT Operations Worker

IT & OPS

Provisions access, handles incidents, runs onboarding playbooks. Mean resolution under 8 minutes.

3.1K

TASKS · 24H

68%

RESOLVE %

$0.54

AVG COST

Revenue Worker

REVENUE • GTM

Operates on opportunity stage changes — enrichment, routing, follow-ups, account research at every signal.

5.7K

TASKS · 24H

+34%

LIFT

$0.18

AVG COST

GTM Engineer Worker

GROWTH

Builds campaign-side automations, enriches inbound leads, and runs A/B routing across the funnel.

2.4k

TASKS · 24H

91%

ROUTED

$0.06

AVG COST

Security Ops Worker

SECURITY

Investigates anomalies, gathers context across logs and identity, and runs first-response playbooks under continuous auth.

1.2k

TASKS · 24H

58%

AUTO - CLEAR

$0.06

AVG COST

Finance Worker

FINANCE

Processes invoices, matches POs, routes exceptions for approval, posts to accounting on success.

1.9k

TASKS · 24H

81%

AUTO-APPROVE

$0.12

AVG COST

Worker runtime
Execution visibility across digital workers

NLP FIRST DEPLOYMENT

Describe the worker.
Deploy in seconds.

No code. No node diagrams. Describe what the digital worker should do and Jeeva orchestrates the execution automatically.

Customer Service

Ticket resolution

IT & Ops

Incident response

Revenue

Pipelien Ops

Finance

Invoice Processing

Security

Anomaly Response

Human Resources

Onboarding

Support Resolution Worker

Customer Service

WORKER PROCESS

Receive inbound ticket

Query knowledge base

Draft resolution

Send response to customer

WORKER PROCESS

Ingest contract document

Parse and classify clauses

Flag risks against playbook

Generate redlines

WORKER PROCESS

Detect anomaly or alert

Triage and root cause analysis

Execute runbook steps

Resolve and post-mortem

WORKER PROCESS

Ingest invoice document

Extract and validate line items

Match against approved POs

Approve or route exception

WORKER PROCESS

Pull applications from ATS

Score against rubric

Schedule interview loops

Send outreach and rejections

WORKER PROCESS

Receive anomaly signal

Investigate identity + logs

Execute first-response playbook

Document & escalate if needed

SUPPORT RESOLUTION AGENT

Querying Zendesk for matching open tickets

Pulling account history from Salesforce

Identified root cause: incorrect discount tier applied

Drafting resolution email to customer

Done. Ticket resolved. Resolution email sent. CSAT survey triggered.

Try it

Resolve billing dispute

Resolve billing dispute

Escalate P1 tickets

Weekly CSAT report

Customer Service

Ticket resolution

IT & Ops

Incident response

Revenue

Pipelien Ops

Finance

Invoice Processing

Security

Anomaly Response

Human Resources

Onboarding

Support Resolution Worker

Customer Service

WORKER PROCESS

Receive inbound ticket

Query knowledge base

Draft resolution

Send response to customer

WORKER PROCESS

Ingest contract document

Parse and classify clauses

Flag risks against playbook

Generate redlines

WORKER PROCESS

Detect anomaly or alert

Triage and root cause analysis

Execute runbook steps

Resolve and post-mortem

WORKER PROCESS

Ingest invoice document

Extract and validate line items

Match against approved POs

Approve or route exception

WORKER PROCESS

Pull applications from ATS

Score against rubric

Schedule interview loops

Send outreach and rejections

WORKER PROCESS

Receive anomaly signal

Investigate identity + logs

Execute first-response playbook

Document & escalate if needed

SUPPORT RESOLUTION AGENT

Querying Zendesk for matching open tickets

Pulling account history from Salesforce

Identified root cause: incorrect discount tier applied

Drafting resolution email to customer

Done. Ticket resolved. Resolution email sent. CSAT survey triggered.

Try it

Resolve billing dispute

Resolve billing dispute

Escalate P1 tickets

Weekly CSAT report

Support Resolution Agent

Customer Service

SUPPORT RESOLUTION AGENT

Querying Zendesk for matching open tickets

Pulling account history from Salesforce

Identified root cause: incorrect discount tier applied

Drafting resolution email to customer

Done. Ticket resolved. Resolution email sent. CSAT survey triggered.

Try it

Resolve billing dispute

Resolve billing dispute

Escalate P1 tickets

Weekly CSAT report

Customer Service

IT & Ops

Revenue

Finance

Security

Human Resources

Support Resolution Agent

Customer Service

SUPPORT RESOLUTION AGENT

Querying Zendesk for matching open tickets

Pulling account history from Salesforce

Identified root cause: incorrect discount tier applied

Drafting resolution email to customer

Done. Ticket resolved. Resolution email sent. CSAT survey triggered.

Try it

Resolve billing dispute

Resolve billing dispute

Escalate P1 tickets

Weekly CSAT report

Node Builder

Inspect and orchestrate
digital worker execution visually.

For technical teams who want to audit, fork, or tune the workflow under the hood — every NLP worker compiles to a graph. Inspect it, swap models, adjust branching, then redeploy.

  • Every NLP worker compiles down — the same CWO drives both the chat builder and the canvas

  • Choose your AI model per step — mix Claude, GPT, and Gemini within a single worker

  • Conditional branching — if/else logic, parallel splits, and self-heal nodes

  • 400+ connectors — CRM, comms, data, finance, HR tools available as drag-in nodes

WORKER STORE

Hire a worker. Instantly.

Browse production-ready digital workers across every business function.

All

Engineering
HR
Finance
IT & Ops
Legal
Customer Service

Support Resolution Agent Copy

CUSTOMER SERVICE

Triages, investigates, and resolves tier-1 and tier-2 tickets autonomously. Escalates to human agents only when policy thresholds are exceeded.

Skills: 9

Deployed: 31.4K

Customer Success Manager

CUSTOMER SERVICE

Monitors usage signals, identifies churn risk, and sends proactive interventions. Tracks health scores and coordinates renewal workflows automatically.

Skills: 8

Deployed: 22.1K

Contract Review Agent

LEGAL

Reads inbound contracts, surfaces non-standard clauses and liability exposure, and generates redlines aligned to your legal playbook. Skills: 11

Skills: 11

Deployed: 18.7K

Compliance Monitor

LEGAL

Tracks regulatory changes across jurisdictions, maps impact to your operations, and generates compliance gap reports with remediation timelines.

Skills: 9

Deployed: 14.3K

Incident Response Agent

IT & OPERATIONS

Detects anomalies in system telemetry, executes runbook steps, and coordinates cross-team communication during outages. Mean resolution under 8 minutes.

Skills: 12

Deployed: 27.8K

IT Provisioning Agent

IT & OPERATIONS

Automates employee onboarding and offboarding: account creation, software access, license allocation, and deprovisioning across identity systems.

Skills: 10

Deployed: 19.2K

Invoice Processing Agent

FINANCE

Extracts line items from inbound invoices, validates against POs, routes approval workflows, and posts to your accounting system with exception logs.

Skills: 8

Deployed: 24.6K

Financial Reporting Agent

FINANCE

Automates month-end close: variance analysis, reconciliation checks, management report generation, and board-ready commentary from raw financials.

Skills: 9

Deployed: 16.9K

Recruiting Coordinator

HUMAN RESOURCES

Screens inbound applications, schedules interview loops, collects structured feedback, and maintains pipeline hygiene in your ATS without recruiter bottlenecks.

Skills: 10

Deployed: 21.3K

Employee Onboarding Agent

HUMAN RESOURCES

Orchestrates new hire onboarding from offer acceptance through Day 30: task checklists, cross-department coordination, and documentation collection.

Skills: 9

Deployed: 17.4K

TEMPLATES

Start from a template.

Pre-built digital worker templates you can deploy instantly or customize for your operations.

Google Drive

Claude Sonnet 4.6

Slack

DocuSign

Contract Review Pipeline

Ingest PDF contracts, classify clause types, flag risks against playbook, and route redlines to legal team via Slack.

Legal

PagerDuty

Datadog

Claude Opus 4.6

GitHub

Incident Triage and Resolution

Monitor Datadog alerts, correlate with recent deploys on GitHub, execute rollback runbooks, and post incident summaries to PagerDuty.

IT & Ops

NetSuite

Claude Haiku 4.5

SAP Concur

Slack

Invoice Approval Workflow

Extract invoice data, match against NetSuite POs, auto-approve within threshold, route exceptions to CFO approval queue.

Finance

Greenhouse

Claude Sonnet 4.6

Gmail

Google Cal

Candidate Screening Flow

Pull new applications from Greenhouse, score against rubric, advance top candidates, send rejection notices, and update ATS stage. H

Zendesk

Confluence

Claude Sonnet 4.6

Slack

Support Ticket Resolution

Classify inbound Zendesk tickets by priority, retrieve resolution context from Confluence, draft and send responses, escalate P1s to Slack.

Customer Service

400+ INTEGRATIONS

Connects to your entire stack.

Digital workers plug directly into the tools your teams already use.

  • Figma

  • Stripe

  • HubSpot

  • Salesforce

  • Okta

  • Zendesk

  • Slack

  • Slack

  • Supabase

  • Confluence

  • Zapier

  • Ramp

  • Sendgrid

  • HubSpot

  • Salesforce

  • HubSpot

  • Figma

  • Okta

  • Slack

  • Stripe

  • Zendesk

ROADMAP

The platform over time.

Foundation today, marketplace next quarter, cross-worker orchestration after that, industry packs by year two. Built sequentially, deployed continuously.

LIVE NOW

IN PROGRESS

Q3 2026

2027

PHASE 1 • NOW → MONTH 6

Foundation

The platform itself: six core workers, the full five-layer stack, and Okta-native governance from day one.

• 6 production workers across CS, IT, Revenue, GTM, Security, Finance

• Okta Agent Identity integration · GA

• Compute Unit billing & budget controls

• Worker Store v1 with template gallery

PHASE 2 • MONTHS 6 → 12

Digital Worker Marketplace

Open the platform to user-built workers — verified, certified, and revenue-shared with creators.

• User-built worker templates

• Certification & safety review program

• Creator revenue sharing

• Public worker analytics

PHASE 3 • MONTHS 12 → 18

Cross-Worker Orchestration

Workers hand off to each other across departments. Coordination becomes a first-class platform primitive.

• Agent-to-agent delegated authentication

• Worker fleet view & topology graph

• SLA & priority routing across workers

• Composable multi-worker workflows

PHASE 4 • MONTHS 18 → 24

Industry Packs

Vertical bundles — pre-trained, pre-certified worker fleets tuned for healthcare, financial services, and beyond.

• Healthcare Pack (HIPAA-certified)

• Financial Services Pack (SOC2 + PCI)

• Public Sector Pack (FedRAMP track)

• Industry-specific connector libraries

HOW A WORKER OPERATES

From task to outcome.

Workers operate on a three-stage execution loop, continuously, without requiring human orchestration.

01 /

Perceive & Plan

Receive & Reason
Save Time

The worker ingests the task, pulls relevant context from connected tools, and builds an execution plan, decomposing complex work into discrete steps.

Focus on selling while outreach is automated seamlessly for you.

02 /

Act & Heal

Act Autonomously
Save Time

Actions execute across your connected systems, reading data, writing records, sending communications, with a complete reasoning trace at every step.

Focus on selling while outreach is automated seamlessly for you.

03 /

Report & Learn

Report & Learn
Save Time

Outcomes are summarized, edge cases flagged for human review, and feedback loops improve future executions. Every completed task makes the worker more capable.

Focus on selling while outreach is automated seamlessly for you.

GET STARTED

One platform.
Your first worker in minutes.