The 2025 Agentic AI Report: How Enterprises Are Scaling Intelligent Automation

Discover how 88% of enterprises are increasing AI budgets and 66% report real productivity gains. Download the full 2025 Agentic AI Report now.

AI Agent Survey Report 2025 | Jeeva AI

The Rise of Agentic AI: How Budgets and Business Value Are Surging in 2025

Agentic AI - intelligent systems capable of autonomous reasoning, learning, and task orchestration - is moving from concept to core infrastructure in enterprise technology.

According to PwC’s 2025 AI Agent Survey (308 U.S. executives across industries):

  • 88% of companies plan to increase AI budgets within the next year.

  • 79% have already adopted or are adopting AI agents in at least one function.

  • 66% report measurable productivity gains, while 57% report cost savings.

  • Yet, only 17% say AI agents are fully embedded across all workflows.

This data signals a major inflection point. Enterprises are no longer “testing” AI - they’re scaling it. But the next challenge is orchestration: moving from isolated AI pilots to fully connected, multi-agent ecosystems.

For companies like Jeeva.ai, which specialize in AI-driven sales and marketing automation, the survey validates a clear direction - the market is primed for intelligent, integrated, and trustworthy agentic systems.

1. Budgets Are Surging

The PwC survey confirms what many in the tech ecosystem already sense: AI funding is exploding - and agentic AI is driving the wave.

AI Budget Increases Due to Agentic AI

Range of Increase

Percentage of Respondents

10–25% increase

45%

26–50% increase

18%

Less than 10% increase

17%

More than 50% increase

8%

No increase

6%

Unsure

6%

AI budget increase due to agentic AI

Source: PwC AI Agent Survey 2025

Interpretation

Nearly nine in ten organizations expect their AI budgets to rise - proof that executive confidence in AI ROI is firming up.

The majority (45%) foresee moderate increases (10–25%), showing that AI spending is becoming part of core operational budgets, not just innovation labs.

  • Meanwhile, nearly a quarter (26%) project substantial increases of 25–50% or more - a sign that leading firms are accelerating investments in AI infrastructure, multi-agent systems, and data orchestration platforms.

  • Even the smallest category - “no increase” - represents only 6% of respondents.

AI is no longer optional; it’s foundational.

Industry Insight

For B2B SaaS vendors, this surge represents a once-in-a-decade opportunity. Buyers are actively allocating funds to automation, intelligent workflow management, and personalization engines - all areas where agentic AI solutions can demonstrate clear ROI.

“Budgets are a reflection of belief.
When 88% of executives increase AI spending, it’s not a trend - it’s transformation.”

2. AI Agents Are Already Delivering Tangible Value

While budgets are rising, value is already being realized.

How AI Agents Are Delivering Business Outcomes

Measured Benefit

% of Respondents Reporting Gain

Increased productivity

66%

Cost savings

57%

Faster decision-making

55%

Improved customer experience

54%

Improved profitability

39%

Improved cyber posture

37%

Product & service innovation

35%

Faster time-to-market

32%

Market expansion

32%

Risk mitigation

31%

Regulatory compliance

31%

New revenue streams

29%

Business continuity

26%

Stakeholder trust

15%

Visual Representation: Measuring Benefits Of Agentic AI

Measuring Benefits Of Agentic AI

Source: PwC AI Agent Survey 2025

Analysis

  • The top four outcomes: Productivity, cost savings, faster decisions, and better customer experience - show AI agents’ dual impact: efficiency and experience.

  • The next layer of benefits: Profitability (39%) and innovation (35%) - proves that agentic AI isn’t just operational; it’s strategic.

  • Cyber posture and compliance: Gains show AI’s growing role in security and governance functions, often seen as high-risk zones.

  • The low score (15%): on stakeholder trust signals the next frontier: building explainable, transparent, and auditable AI systems.

Deep Dive: Productivity & Cost Efficiency

Productivity gains (66%) indicate that AI agents are taking over repetitive and logic-driven tasks from data entry to lead scoring, email sequencing, and report generation.

At Jeeva AI, similar patterns are observed where AI Sales Agents automate repetitive SDR tasks, freeing human reps to focus on strategy and relationships - boosting total output per rep by up to 40%.

3. The Transformation Gap: From Pilots to Enterprise Integration

Despite high adoption, only 17% of surveyed companies have achieved full AI agent integration across most workflows.

This gap highlights the difference between adoption and transformation:

  • Adoption = Using AI in isolated use cases (chatbots, analytics, automation).

  • Transformation = Redesigning workflows, decision systems, and culture around autonomous AI agents.

The Current Landscape

Adoption Stage

% of Companies

Fully adopted in most workflows

17%

Adopted broadly in multiple teams

35%

Early-stage adoption (limited teams)

27%

Exploring use cases / pilots

21%

Enterprises are clearly engaged but fragmented. The disconnect lies not in technology availability, but in workflow orchestration and employee readiness.

4. The Human Factor: Trust and Mindset as Bottlenecks

While cybersecurity and cost concerns rank highest (34% each), organizational mindset and employee adoption are the silent barriers.

Executives cite:

  • “Difficulty connecting agents across applications” – 19%

  • “Organizational change management” – 17%

  • “Employee resistance” – 14%

The survey also reveals a mixed trust landscape:

  • 38% trust agents with data analysis tasks.

  • 35% trust them with performance optimization.

  • But only 20–22% trust AI with high-stakes tasks like financial transactions or HR decisions.

The Human AI Factor

Interpretation

Enterprises trust AI where the stakes are analytical, but hesitate when the stakes are human or financial.
This is precisely where explainability, transparency, and auditability become crucial.

For vendors, offering “trust-first design” - i.e., human-in-the-loop models, traceable decision trees, and compliance dashboards - can convert skepticism into adoption.

5. Sectoral Adoption Patterns

The data reveals interesting differences in where AI agents are most actively deployed:

Function

% Using or Planning AI Agents

Customer service

57%

Sales & marketing

54%

IT & cybersecurity

53%

HR & workforce operations

44%

Finance & risk

41%

Product development

39%

The top three - Customer Service, Sales, and IT - highlight the immediate operational value of AI agents. These are repetitive, data-rich, and communication-heavy domains ripe for automation.

For example:

  • Customer Service: AI agents handle Tier-1 inquiries, summarize tickets, and route cases.

  • Sales & Marketing: Multi-agent systems like Jeeva AI’s Sales Agents personalize outreach and prioritize prospects.

  • IT & Security: AI agents detect anomalies, automate threat alerts, and enforce governance.

6. Competitive Advantage Is Now a Function of AI Adoption

PwC’s survey found 73% of executives believe “how they use AI agents” will be a significant competitive advantage within a year.

This reflects a broader reality:

  • Early adopters are already embedding AI into product design, operations, and revenue pipelines.

  • Late adopters risk being left behind - not because of tech lag, but because of decision speed and data maturity.

50% of respondents expect their operating model to be “unrecognizable” within two years due to agentic AI.

That’s not evolution - that’s reinvention.

7. Challenges to Scale

Despite optimism, several barriers remain:

Challenge

% Reporting

Cybersecurity risks

34%

Cost concerns

34%

Workflow integration difficulty

19%

Organizational change resistance

17%

Employee adoption

14%

Trust in AI agents

28%

These barriers are deeply interconnected. Cybersecurity and cost often mask the deeper challenge of change readiness - the ability to rewire teams, processes, and culture around intelligent systems.


Companies that address the people side of AI transformation (training, enablement, communication) will see faster ROI and higher adoption success.
challenges to Scale

8. Implications for B2B SaaS and Agentic Platforms Like Jeeva AI

1. Budgets Are Opening - But Execution Differentiates Winners

With 88% of executives increasing AI budgets, there’s market readiness. But the differentiator won’t be “who has AI,” it’ll be who deploys AI effectively.

2. Prove ROI Early and Often

Jeeva.ai and similar platforms can win market trust by quantifying ROI:

  • 40% time saved in outreach workflows

  • 25% higher lead-to-meeting conversion rates

  • 2x engagement response rates in personalized AI email campaigns

3. Build for Trust and Governance

Offer features like:

  • Human-in-loop oversight

  • Activity logs

  • Data provenance tracking

  • Ethical compliance dashboards

These turn abstract trust concerns into concrete value propositions.

4. Position for Multi-Agent Orchestration

The future isn’t one agent doing one job. It’s multi-agent orchestration - where specialized AI agents coordinate across CRM, email, LinkedIn, and data enrichment systems.

Example orchestration inside Jeeva.ai:

  • Prospector Agent: Finds qualified leads from 1B+ global database.

  • Writer Agent: Generates personalized outreach content.

  • Engagement Agent: Schedules follow-ups and monitors inbox responses.

Each works independently yet collaboratively - mimicking human team workflows at scale.

9. Recommendations for Enterprise Leaders

Strategic Priority

Recommended Actions

Accelerate AI Readiness

Create cross-functional AI steering teams; invest in AI literacy and governance frameworks.

Integrate, Don’t Isolate

Shift from pilot projects to full-scale workflow integration; connect data, CRM, and communication tools.

Measure ROI Continuously

Track time savings, output increase, and engagement lift; share metrics internally to reinforce adoption.

Focus on Human–AI Synergy

Redesign jobs so that agents augment human expertise rather than replace it.

Build Trust from the Start

Use explainable AI models; communicate how agents make decisions and ensure compliance transparency.

10. What the Future Holds

Agentic AI is no longer the frontier - it’s the foundation of enterprise evolution.
Over the next 24 months, PwC predicts that AI agents will:

  • Redefine how teams collaborate, blending digital and human workforces.

  • Automate entire customer journeys, from prospecting to retention.

  • Power self-learning operations, where systems optimize themselves through feedback loops.

Organizations that master this evolution will build AI-native operating models - ones that continuously learn, adapt, and self-correct.

11. Jeeva AI’s Perspective: Bridging the Transformation Gap

At Jeeva.ai, we see these survey insights as validation of our mission - enabling sales, marketing, and revenue teams to scale intelligently with multi-agent AI systems that think, learn, and act autonomously.

  • Agentic Reasoning: Each Jeeva agent operates with contextual intelligence, understanding goals rather than commands.

  • Human Collaboration: Jeeva agents work with teams, not over them.

  • Trust & Compliance: Every interaction is logged, explainable, and GDPR/CCPA compliant.


“We believe the next phase of AI evolution isn’t just automation - it’s alignment.
Aligning humans, agents, and data into a single intelligent workflow.”
: Gaurav Bhattacharya, CEO, Jeeva.ai

Conclusion of the report:

The AI Agent Survey 2025 delivers a clear message:

  • Budgets are increasing.

  • Value is measurable.

  • Transformation has begun - but not yet complete.

The shift toward agentic AI represents the most significant technological and cultural shift in business since cloud computing.

Companies that embrace it early - investing in agentic orchestration, governance, and human–AI synergy will define the next decade of enterprise competitiveness.

At Jeeva.ai, our mission is to make that transformation accessible to every business not just Fortune 500s - by bringing enterprise-grade agentic AI to sales, marketing, and growth teams worldwide.