Adding the Jeeva AI Chat Snippet to your website is an essential step to enhance user interaction by enabling live chat features powered by AI. The process is simple, as long as you have the necessary permissions to edit your website's HTML files. Follow this guide for a smooth installation.

Step-by-Step Instructions:

Step 1: Copy the Jeeva AI Chat Snippet

To get started, if you're setting up the AI Chat for the first time, follow the initial setup steps provided in your Jeeva AI dashboard. Once completed, click on the "Chatbot Settings" button in the top panel. In the settings page, locate the 'View Snippet' button at the top right corner. Click it, and then copy the code snippet that appears. This code will allow you to embed the AI chat widget into your website.

Step 2: Access Your Website's HTML Files

To insert the Jeeva AI Chat Snippet, you need to access your website's HTML files. This can be done using a variety of methods:

• FTP Client:

  • Open an FTP client such as FileZilla, WinSCP, or Cyberduck.

  • Enter your FTP credentials (address, username, and password) provided by your hosting provider.

  • Connect to the server and navigate to the directory containing your website’s files (commonly named public_html, www, or similar).

• cPanel File Manager:

  • Log in to your hosting provider’s cPanel.

  • Navigate to the File Manager.

  • Locate the directory containing your website’s files, typically within public_html or a similar folder.

• Direct Edit in CMS:

  • If you're using a Content Management System (CMS) like WordPress, you may be able to edit the HTML directly through the theme editor or a similar interface.

Step 3: Insert the Jeeva AI Chat Snippet into the Body

Locate the primary HTML file of your website, often named index.html, index.php, or home.html, depending on your site’s structure. If using a CMS, this might be a template file or a section where custom HTML is allowed.

• Open the file for editing.

• Paste the Jeeva AI Chat Snippet directly before the closing </body> tag. Placing it here ensures that the chat widget loads after the main content, avoiding potential conflicts.

Step 4: Save and Publish Your Changes

After inserting the snippet, save your changes. If you’re using an FTP client, this will often involve re-uploading the modified file back to your server. If editing via cPanel or CMS, simply save the changes within the interface.

Once saved, your website should now feature the Jeeva AI chat widget, ready to interact with your visitors.

By following these steps, you'll successfully install the Jeeva AI Chat Snippet on your website, enabling an AI-powered chat experience for your users.