We’re excited to introduce Ada, Jeeva’s AI Chatbot, designed to automate customer interactions on your website. Ada can answer questions, help schedule meetings, and enhance engagement with potential leads. Here's how you can set Allie up for your business.

1. Getting Started: Company Details

Navigate to the "AI Chat" tab in your Jeeva dashboard. Only one person from your team needs to do this, as team integration is not required yet. Enter your company name, website (starting with "https://"), and a brief company description. Ada will use this information to answer visitor questions based on your website’s content.

2. Branding: Customize Ada’s Appearance

Personalize Ada’s name, avatar, title, and greeting message. For example, you can use your company logo as Ada’s avatar and craft a warm, welcoming greeting message for users. This helps give Ada a branded, human-like presence on your site.

3. Additional Files for AI Training

You can upload up to five files (maximum size of 5 MB each) to train Ada to answer specific questions. These can include product brochures, PDFs, or FAQs to give Ada more detailed information to assist your visitors.

4. Installation on Your Website

Installing Ada is simple and flexible:

• Copy the code snippet provided in the AI Chat settings.

  
  

• Paste the snippet into the header of your website. You can install it on one or multiple pages, depending on where you want Ada to appear.

  • For example, you might only want Ada on your homepage to engage first-time visitors. Alternatively, you can place Ada on several key landing pages to answer questions in context.

  • Avoid installing Ada on pages like terms and conditions unless necessary. However, even if Ada isn’t present on every page, you can still train the AI to reference information from your entire site.

    
    

For detailed installation instructions, refer to this guide: How to Install the Jeeva AI Chat Snippet.