Troubleshooting
AI Notetaker & Calendar in Jeeva AI
AI Notetaker & Calendar In Jeeva AI - Privacy, Controls & Meetings Data

Gaurav Bhattacharya
CEO, Jeeva AI
Aug 25, 2025
INTRODUCTION
Managing your meetings is easier when key points and action items are captured automatically. Jeeva AI’s AI Notetaker works alongside your calendar to join scheduled online meetings, create full transcripts, highlight important moments, and deliver clear summaries, without adding extra work for you.
You remain in complete control: decide which meetings it joins, protect your data with SOC 2–level security, and access your transcripts when and how you want them.
This guide walks you through how the Notetaker works, how to control it, and how to troubleshoot common issues.
WHAT THE AI NOTETAKER DOES
When active, it automatically:
Joins your scheduled online meetings
Records and transcribes the conversation
Highlights decisions, action items, and next steps
Sends you a post-meeting summary
Alongside, AI Meeting Prep delivers a daily email with details of your upcoming meeting, including participants, company info, and recent updates, so you’re prepared before every call.
PRIVACY AND SECURITY
Your recordings and transcripts are:
Accessible only to you and authorized team members
Stored securely in line with SOC 2 compliance
Retained for 1 week only, after which they’re deleted automatically
CONTROL WHEN THE NOTETAKER JOINS
Go to Unibox → Unibox Settings → AI Labels/AI Calendar
From the page, choose:
Join all meetings
Only external meetings
Only self-hosted meetings
Turn off completely
Save your settings
💡 Tip: “Join All Meetings” means it will join any meeting with a link in your calendar, use more specific rules if you want narrower control.
TURNING THE NOTETAKER OFF
To disable the Notetaker, toggle it off in Unibox Settings → AI Calendar and save. Turn it back on at any time.
TRANSCRIPT AND SUMMARY DELIVERY
Most reports are ready within minutes of your meeting ending
Longer or high-volume periods may take up to 10–15 minutes
View them in Navigation Bar → Integrations → AI Notetaker → View Meeting Reports
Click View Summary to open and share with your Jeeva team, or copy it for external distribution
TROUBLESHOOTING MISSED OR INCOMPLETE NOTES
If the Notetaker didn’t capture your meeting:
Check that your calendar is connected
Ensure the meeting link in your event is correct and unchanged
Make sure the Notetaker was admitted into the meeting
Verify that the recording feature was on in your meeting platform
If issues persist, reconnect your calendar and re-check your AI Calendar settings.
BEST PRACTICES
Admit the Notetaker promptly when asked
Use specific join rules to avoid unwanted auto-joins
Review and share notes within one week
Keep your calendar connected and meeting links updated
SUMMARY
Jeeva’s AI Notetaker keeps you focused on the conversation, not on taking notes, all while giving you full control over privacy and participation.
By configuring the join rules, regularly checking your calendar connection, and using its summaries and transcripts promptly, you’ll always have accurate, actionable meeting records when you need them, without any clutter or security worries.
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